How to Secure Your Building’s Internet Infrastructure: Best Practices for Property Managers

In an age where internet connectivity is as vital as electricity and water, property managers of multi-dwelling units (MDUs) and commercial properties face the challenge of ensuring secure and reliable internet access. As residents and businesses rely on high-speed internet for everything from remote work to streaming entertainment, safeguarding this digital infrastructure is essential to maintaining property value, tenant satisfaction, and overall security. A compromised network can result in data breaches, unauthorized access, and significant reputational damage. Fortunately, with the right strategies, property managers can secure their internet infrastructure effectively. This article outlines best practices for protecting your building’s network, focusing on firewalls, encryption, and partnering with reliable internet providers like Velofi.
Understanding the Importance of Network Security
Network security is about protecting the integrity and privacy of data as it moves through the internet and within a building's internal network. For property managers, this means ensuring that the network infrastructure is resistant to cyberattacks, unauthorized access, and data leaks. Given the rise in smart devices, cloud-based services, and IoT (Internet of Things) solutions, securing the building's network is more critical than ever. Not only does a secure network protect tenants and their data, but it also enhances the appeal of the property, offering a competitive edge in a market where high-speed, secure internet is a must-have amenity.
Implementing Robust Firewalls: Your First Line of Defense
Firewalls act as gatekeepers, monitoring incoming and outgoing network traffic based on a set of security rules. For property managers, setting up a robust firewall is one of the first steps to ensure network security.
How Firewalls Work in MDU and Commercial Property Networks
A firewall creates a barrier between a trusted internal network and untrusted external networks (such as the internet). It examines data packets entering or leaving the network and decides whether they should be allowed through based on pre-configured rules. For properties offering internet services to multiple tenants, a firewall ensures that each user has access to what they need while preventing potential threats from entering the network.
Tips for Setting Up and Maintaining Firewalls
Use Hardware Firewalls for Comprehensive Protection: For MDUs and commercial properties, a hardware firewall offers a higher level of security than software-only solutions. Hardware firewalls, typically installed between the network and the internet gateway, provide robust protection against external attacks.
Regularly Update Firewall Settings: Cyber threats are constantly evolving, so it's essential to update your firewall's settings regularly. Ensure that it can filter out known threats, block suspicious IP addresses, and monitor traffic patterns for unusual behavior.
Configure Network Segmentation: By segmenting the network into smaller, isolated zones, property managers can prevent security breaches from spreading. For example, create separate networks for building management systems (like security cameras) and tenant internet access. This limits the scope of potential attacks and improves overall network performance.
Encrypting Data: Protecting Information in Transit
Encryption is the process of converting data into a code to prevent unauthorized access. For property managers, using encryption ensures that sensitive information transmitted over the internet, such as tenant payment details or building access logs, remains secure.
How Encryption Protects Network Data
Encryption protects data as it travels from one point to another, making it unreadable to anyone who doesn't have the correct decryption key. Even if a cybercriminal intercepts encrypted data, they cannot decipher it without access to the key, thus protecting the data from being misused.
Best Practices for Implementing Encryption
Use WPA3 Encryption for Wi-Fi Networks: Wi-Fi Protected Access 3 (WPA3) is the latest security standard for wireless networks and offers enhanced encryption compared to older WPA2 protocols. By using WPA3, property managers can ensure that tenants' Wi-Fi connections are secure.
Implement SSL/TLS for Data Transfers: Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encrypt data transfers between web servers and browsers, protecting sensitive information such as login credentials and payment data. Ensure that any web-based portals for tenant access or property management tools use SSL/TLS encryption.
Encrypt Internal Data Storage: For properties that store tenant information or building access records on local servers, it's important to use encryption for data at rest. This means that even if physical hardware is stolen, the data remains protected.
Working with a Reliable Internet Provider Like Velofi
Choosing the right internet service provider (ISP) is crucial for maintaining a secure and reliable network. A trusted ISP like Velofi can provide not only high-speed internet but also value-added services that enhance security and support for property managers.
The Role of ISPs in Network Security
Internet providers play a key role in ensuring the security of the connection between a property and the wider internet. A reputable provider will offer options like managed firewalls, advanced threat detection, and secure connectivity solutions. Working with an ISP that prioritizes security ensures that your building's internet infrastructure is built on a solid foundation.
How Velofi Supports Secure Internet Solutions
Managed Security Services: Velofi offers managed firewall services that provide property managers with professional monitoring and maintenance of their firewall settings, ensuring continuous protection against emerging threats.
Scalable Solutions for Growing Properties: As the needs of your building grow, Velofi's scalable internet solutions ensure that you can add bandwidth, devices, or security features without overhauling your existing setup.
24/7 Customer Support: Having access to expert support is essential for maintaining network security. Velofi provides round-the-clock support to address any issues quickly, minimizing potential downtime and security vulnerabilities.
Network Monitoring and Intrusion Detection
Proactive network monitoring allows property managers to detect potential security threats before they become serious problems. Intrusion detection systems (IDS) can identify unusual activity on the network and alert administrators to potential breaches.
Implementing Network Monitoring Systems
Use IDS/IPS Solutions: Intrusion Detection Systems (IDS) monitor network traffic for signs of suspicious activity, such as attempts to access restricted areas or unusual spikes in data usage. Intrusion Prevention Systems (IPS) go a step further by automatically blocking such activities.
Set Up Alerts for Unusual Activity: Configure your monitoring tools to send alerts when specific thresholds are met, such as a sudden increase in data downloads or multiple failed login attempts. This enables quick responses to potential security issues.
Regularly Audit Network Activity Logs: Review logs from your network monitoring tools to identify patterns that could indicate security vulnerabilities. Routine audits can help you refine your security protocols and address potential risks before they escalate.
Physical Security Measures for Network Equipment
While digital security is crucial, physical security should not be overlooked. Access to networking equipment like routers, switches, and servers should be restricted to authorized personnel only.
Practical Physical Security Tips
Lock Network Closets and Server Rooms: Ensure that areas housing critical network infrastructure are kept secure with locks, keycard access, or biometric scanners. This prevents unauthorized physical access to the equipment.
Use Surveillance Cameras: Installing security cameras in areas where network equipment is located can deter tampering and provide evidence if a security breach occurs. Make sure these cameras are part of a secure, monitored network to ensure their footage remains protected.
Label and Inventory Equipment: Keep a detailed inventory of all network equipment, including serial numbers and installation dates. This helps track maintenance needs and quickly identify if any equipment is missing or tampered with.
Educating Tenants on Cybersecurity Practices
Even the most secure network can be compromised by user errors, such as weak passwords or phishing attacks. Property managers can enhance network security by educating tenants on best practices for staying safe online.
Key Cybersecurity Tips for Tenants
Encourage Strong Passwords: Remind tenants to use complex passwords for their Wi-Fi networks and personal accounts, combining letters, numbers, and special characters. Consider implementing password policies that require regular updates.
Warn About Phishing Scams: Phishing attacks are a common way for cybercriminals to gain unauthorized access to a network. Provide tenants with information on how to recognize phishing emails and avoid clicking on suspicious links.
Promote the Use of VPNs: Virtual Private Networks (VPNs) encrypt internet traffic and provide an extra layer of security for tenants using shared networks. Encourage tenants to use VPNs, especially when accessing sensitive information over the internet.
Staying Up to Date with Security Trends
The world of cybersecurity is constantly evolving, with new threats emerging regularly. Staying informed about these changes ensures that your building's internet security remains up to date.
How to Keep Your Network Security Current
Subscribe to Cybersecurity Newsletters: Staying informed through reputable cybersecurity websites and newsletters helps property managers keep abreast of the latest threats and security best practices.
Attend Security Training and Webinars: Many organizations offer training sessions and webinars focused on network security for property managers. Participating in these can provide valuable insights into emerging trends and technologies.
Partner with a Security Consultant: For large properties or those with complex security needs, working with a cybersecurity consultant can ensure that your network is protected by the most advanced techniques and technologies.
Building a Secure Network Infrastructure with Velofi
Securing your building’s internet infrastructure is a crucial responsibility for property managers, but it doesn't have to be overwhelming. By implementing firewalls, encrypting data, monitoring network activity, and working with a reliable provider like Velofi, you can create a secure digital environment that benefits both tenants and your property’s reputation. As cyber threats continue to evolve, staying proactive in your approach to network security is key to protecting your building’s digital assets.
Whether you manage an MDU or a commercial property, Velofi is here to support you with high-speed, secure internet solutions tailored to your needs. Contact us today to learn how we can help you safeguard your property’s internet infrastructure and provide your tenants with the reliable, secure connectivity they deserve.